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Terms and Conditions

Supplier Code of Conduct

At Hoenderdaal Fasteners, we aim to achieve long-term business relations where we can win together. Because of our vision we feel a strong sense of responsibility for the impact of our activities and products on our environment and the people who live and work in it. That’s why sustainability, with a particular focus on social, environmental and quality issues, is embedded in what we do.

Bart Veldhuizen

General Manager


Purpose of the Code of Conduct

The purpose of this Code of Conduct is to ensure that Hoenderdaal Fasteners, as a supplier-producer to his customers operates in accordance with internationally recognized minimum standards on human rights, labour and the environment. Hoenderdaal Fasteners adheres to the principles of this Code and expects the same of its supplier-producers.

Compliance to the terms of this Code of Conduct is a condition of any agreement or contract between Hoenderdaal Fasteners and his supplier-producer.

The aim of this Code is not to cease the business relationship with our supplier-producers, but to help them to improve social and environmental standards. Hoenderdaal Fasteners is therefore willing to work with their supplier-producers to achieve compliance with the provisions of this Code.

However, we will not conduct business with a supplier-producer if compliance with the terms of this Code is deemed impossible. Nor will we conduct business with a supplier-producer engaged in violations of fundamental human rights (see zero-tolerance standards below).


Scope of Application

The terms of this Code extend to all workers, regardless of their status or relationship with a supplier-producer. This Code of Conduct therefore also applies to workers who are engaged informally, on short-term contracts, or on a part-time basis.

It shall be the responsibility of Hoenderdaal Fasteners to ensure that its (sub) supplier-producers do not violate the standards of this Code of Conduct.


General Principles

Where we use the term “suppliers” in the Supplier Code of Conduct (SCC), we are referring to our

suppliers and their suppliers and/or subcontractors. Hoenderdaal Fasteners expects all its suppliers to agree to and act in accordance with the points set out in this SCC. The purpose of this document is to formulate a minimum level of desired or accepted conduct that will apply to all parties concerned.

Our suppliers are obliged to comply with local laws and regulations. If local regulations are more

stringent than the requirements set out in this SCC, the local regulations apply, as you would expect.


Any questions or disputes regarding the interpretation of the terms of this Code shall be resolved by Hoenderdaal Fasteners. This Code is not and should not be interpreted as a means to circumvent or undermine national laws or national labour inspectorates. Similarly, this Code is not and should not be interpreted as a substitute for free trade unions, nor should it be used as a substitute for collective bargaining.



Legal Compliance

In addition to meeting the terms of this Code, Hoenderdaal Fasteners shall comply with all national laws and regulations, as well as other applicable standards (e.g. collective bargaining agreements or other Codes of Conduct).

Where there are differences between the terms of this Code and national laws or other applicable standards, Hoenderdaal Fasteners shall adhere to the higher or more stringent requirements.


  1. Forced Labour


Forced Labour and Freedom of Movement

The supplier-producer must not participate in, or benefit from, any form of forced labour including bonded labour, forced prison labour, slavery, servitude, or human trafficking. Workers must have the freedom of movement during the course of their employment.


Retention of monetary and/or material goods

The supplier-producer must not withhold any part of any personnel’s salary, benefits, property or documents (e.g. identity cards and travel documents) in order to force such personnel to continue working for them.


Disciplinary measures

The supplier-producer shall treat all personnel with dignity and respect. The supplier-producer shall not engage in or tolerate the use of corporal punishment, mental or physical coercion and verbal abuse of personnel.


  1. People


We in our business of fasteners are ‘connecting people’ all over the world. People make a difference. With their knowledge, skills and enthusiasm, they determine the quality

produced by each company. Taking good care of staff and ensuring their development is therefore

crucial to business success. Sustainable entrepreneurship means opting for a positive impact in the

long run. We therefore enter into partnerships with employees, customers, suppliers, and our social

environment in order to strengthen and expand this added value. Recognising this benefit and acting

accordingly is self-evident for Hoenderdaal. People must be treated with respect at all times. We have translated this basic principle into three areas: working conditions, human rights, workplace, social enterprise.



  1. Working conditions


Minimum Age Requirements

The supplier-producer shall not engage in, or benefit from, the use of child labour. The minimum age for employment shall not be less than the age of completion of compulsory schooling and, in any case, shall not be less than 15 years (or 14 years where established by national laws).


Educational Remediation Program

If the supplier-producer becomes aware that it is employing children of school age, it shall ensure that the children are enrolled in a remediation program, rather than being summarily terminated from employment. The program shall include access to education and financial support and shall be decided in consultation with the child and family or next of kin.


Light Work and Apprenticeship Programmes

Where permitted by national laws, the supplier-producer may employ children between 12 and 15 to perform a few hours of light work per day. The work must be simple tasks of a limited nature and not interfere with the children’s educational responsibilities. Apprenticeship programs for children below the minimum age of employment must be remunerated and clearly aimed at training.


Hazardous and Harmful Work

The supplier-producer shall refrain from hiring young workers (below 18 years of age) to perform any type of work, which is likely to jeopardize their health or safety.



Health and Safety Standards

The supplier-producer shall ensure that its workers are offered a safe and healthy working environment. Adequate health and safety policies and procedures must be established and followed.


Training and Protective Gear

The supplier-producer shall provide its employees with the protective equipment and training necessary to perform their tasks safely.


Sanitary Infrastructure

The supplier-producer must provide a suitable, clean and sanitary infrastructure, including access to toilets and potable water, which conforms to the needs and numbers of its employees. Accommodation, if provided by the supplier-producer, shall conform to the same requirements, including the general provisions on health and safety standards listed above.


Workplace Violence, including Assault, Harassment and Threats

The supplier-producer shall protect workers from acts of physical, verbal, sexual, or psychological harassment, abuse, or threats in the workplace, whether committed by managers or fellow workers including when determining and implementing disciplinary measures.



The supplier-producer shall comply with legal minimum standards or industry benchmark standards concerning wages and benefits, whichever is higher. In any case, the supplier-producer shall always provide a ‘living wage’, which enables workers to meet the basic needs of themselves and their dependents, as well as provide some discretionary income. Overtime shall be remunerated at a premium rate. Wages shall be paid in legal tender and on a regular basis. Deductions from wages shall be transparent and must never be used as a disciplinary measure.


Established Working Relationship

All workers shall be provided with a written, understandable, and legally binding labour contract. The supplier-producer shall not rely on part-time, short-term or casual labourers, trainees or false apprenticeships to pay lower wages and fewer benefits. Provisions for non-permanent and seasonal workers should be no less favorable than for permanent workers.



The supplier-producer shall grant employees paid holiday and sick leave each year, as well as parental leave to employees who must care for a newborn or newly adopted child. Women, who take maternity leave, must not face dismissal or threat of dismissal, and shall be able to return to work in their former employment at the same rate of pay and benefits.


Hours of Work, Rest Periods and Breaks

The supplier-producer shall ensure that the work-week is limited to 48 hours. Overtime shall be voluntary, infrequent, and must not more than exceptionally exceed 12 hours per week. Employees are entitled to at least one day off per week, and shall be given reasonable breaks while working and sufficient rest periods between shifts.


Employee Privacy

The supplier-producer shall respect the privacy rights of its employees whenever it gathers or keeps private information or implements employee-monitoring practices.



  1. Human Rights


Discrimination in Employment-related Decisions

The supplier-producer shall not engage in or support discrimination on the basis of race, colour, sex, language, religion, political or other opinion, caste, national or social origin, property, birth, union affiliation, sexual orientation, health status, family responsibilities, age, and disability or other distinguishing characteristics.


The Right to Freedom of Association and Collective Bargaining

The supplier-producer must not interfere with the workers’ rights to form and join unions or other associations of their own choosing, and to bargain collectively.


Measures in Case of State Prohibition on Unions

If trade unions are not allowed in the area of operation, or only state authorized organizations are allowed, then the supplier-producer shall facilitate, and not prevent, alternative measures to allow employees to gather independently to discuss work-related matters and a forum to present work-related concerns to management.


  1. Social Enterpreneurship

Pay attention to health and safety issues during all stages of the product. Not only in relation to its use, but also during its development, manufacture, storage and processing after the end of its service life.

Promote ethical behaviour within your company. Prevent and combat corruption, bribery and extortion at your company as well as discrimination in favour of family and friends. This also applies to your employees’ business dealings with other.



  1. Planet

       3. Profit


Zero tolerance


Hoenderdaal Fasteners will not conduct business with a supplier-producer engaged in violations of fundamental human rights. The following practices are therefore considered unacceptable:


  • The use of bonded and forced labour, including forced prison labour and human trafficking
  • Worst forms of child labour, including forced child labour, child prostitution, and other work which is likely to jeopardise the health, safety and morals of children
  • Any harsh, inhumane or degrading treatment or punishment of employees
  • The exposure of employees to life-threatening work environments, where they have not been informed of the dangers and where protective measures have not been undertaken
  • Deliberately causing substantial pollution to air or water, or substantial soil contamination
  • Any complicity in violations of international humanitarian law and other crimes against the human person as defined by international law, including war crimes, crimes against humanity, genocide, torture, forced disappearances, hostage taking and extrajudicial, summary or arbitrary executions.


If Hoenderdaal Fasteners has reason to believe that such violations are being committed by a supplier-producer, the business relationship will be terminated immediately.


Relations to Sub-supplier-producers

  • Hoenderdaal Fasteners is responsible for ensuring that its respective sub-supplier-producers comply with the terms and standards of this Code of Conduct. This includes sub-supplier-producers classified as home-based workers. As part of this obligation, the supplier-producer shall: Require sub-supplier-producers to inform the supplier-producer about other business entities in the supply chain taking part in the production of each order
  • Screen and select sub-supplier-producers based on their ability to meet the standards and term of this Code
  • Make compliance to the terms and standards of this Code a condition of any agreement or contract that it enters into with sub-supplier-producers.
  • Undertake reasonable efforts to check that sub-supplier-producers operate in conformance with this Code.
  • The zero-tolerance standards of Hoenderdaal Fasteners are also applicable to sub-supplier-producers.



The supplier-producer shall at any time freely submit to announced and unannounced audits. The supplier-producer is required to provide physical access to any auditor from Hoenderdaal Fasteners or assigned by us. This obligation entails unhindered access to all facilities, records, and where provided by supplier-producers, housing, as well as employees for confidential interviews. The frequency and intensity of supplier-producer audits will depend on - and shall be appropriate to - the scale and intensity of supplier-producers' operations Verification.

Hoenderdaal Fasteners reserves the right to let an independent third party of our choice make on-site inspections to verify compliance with the terms of this Code of Conduct.


Hoenderdaal Fasteners Code of Conduct is from this day adopted by :